![]() Contact the Business Profile support team for technical support. Java is a registered trademark of Oracle and/or its affiliates. This support page provides several support contacts. For details, see the Google Developers Site Policies. Visit the Business Profile Help Center for tutorials on how to use Business Profile APIs andįor information on how your Business Profile account syncs with Google Ads, seeįor general information and to learn more about the Google Ads API, visit the Google Ads APIĭeveloper site or the Google Ads API forum.Įxcept as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. To ensure that your questions are quickly addressed, preface the title of your post Visit the Business Profile forum for discussions with developers and members of the Business ProfileĬommunity. Business Profile APIs teamĬontact the Business Profile support team for technical support.Ībout Business Profile can be found in the This support page provides several support contacts. You will get `error 403 - PERMISSION DENIED` when using the GBP APIs if Google Business Profile is turned off for your account in your Google workspace organization. If you share your device with others (such as a young child) or suspect someone has your password, change or reset your password.Support Note: If you are a Google workspace user, confirm that Google Business Profile is turned on for your account in your Google workspace organization. If the charge isn't from Google, contact your bank.Īfter you've reported the charge, you can check the status of your submission. If you still don't recognize the charge and think it is fraudulent, report it to us. What to do after finding an unauthorized charge Report the unauthorized charge View, edit, or cancel your subscriptions. Make sure the charge isn't from a subscription you or a family member has set up. Click into the individual subscriptions and services to view transactions for that product.Sign in to Google payments subscriptions and services.Before reporting a charge as unauthorized, compare your Google purchase history with the charges listed on your card or bank statement to help remind yourself of any purchases you've forgotten. It's easy to forget a purchase you've made. Two options are available to contact Business Support by phone: 1) Google My Business Phone Number: US 1-84, UK 08 Select option to speak to Google My Business Support (usually option 3) 2) Request a call back from Google My Business: Fill in the Form to request a call back. This is temporary authorization you won’t be charged for.Ĭompare your Google purchase history with your card or bank statement Contact Google My Business Support by Phone. Recently added payment methods: When you add a payment method to your payments profile, such as a new card, you might see a small pending transaction on your bank statement.If you still think you were charged twice for something, sign in to Subscriptions and services and check your orders for duplicates. Duplicate charges: With some purchases, you might see a pending authorization in the same amount as the charge. ![]() The amount will disappear after a short period of time as the cancellation is processed. Canceled orders: If you canceled an order recently, you might still see a pending charge.Family and friends: Check to see if family or friends who have access to your card or account bought something.These common issues are often mistaken for unauthorized charges: For more info, contact your payment provider, such as your bank or card issuer. If the charge isn’t in one of these formats, it didn’t come from Google. "GOOGLE*Content type," for example: "GOOGLE*Books"."GOOGLE*App developer name," for Android apps.If it’s a Google Play purchase, go to the Play Unrecognized Transactions Troubleshooter.Īll Google Play purchases appear on your statement under these names: Check that the charge came from GoogleĬharges for Google products or services appear on your card statement starting with "Google." If you see charges on your payments profile or credit or debit card statement that you don’t think you made, try the following before contacting Google.
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